Privacy Policy

This page describes the methods and logic of the processing of users' personal data (hereinafter also users) who consult the site: (hereinafter also the Site).


Pursuant to the European Regulation n. 679/2016 (hereinafter "Regulations"), the Rara Res Group invites you to carefully read this Privacy Policy which contains important information on the protection of your Personal Data.

The processing of your personal data will be based on the principles of correctness, lawfulness, transparency, limitation of the purposes and conservation, minimization and accuracy, integrity and confidentiality, in accordance with the provisions of the Regulation.


Pursuant to the Regulations, the Rare Res Group informs you that the Personal Data you may provide will be processed in compliance with the aforementioned legislation and according to the criteria indicated below.


The Data Controller is the Rara Res Group (hereinafter "Rara Res Group" and / or "Owner") with registered office in Viale della Serenissima, 159 - 00177 Rome - Italy, in the person of its legal representative.


The following categories of Personal Data will be processed by the Rara Res Group:

Personal data

Contact details (email, address, telephone number)

Geo-location and / or internet browsing data collected through the cookies installed on your computer or mobile device (for more information see the Cookie Policy)

Bank data useful for the management of the commercial relationship

Photographic images and / or video footage

In addition to the aforementioned categories of Personal Data, further data shared by you on the pages of the social networks dedicated to Rara Res Group (Facebook, Twitter, Instagram, etc.) may be processed, for the management of which please refer to the third parties that provide these services. Among the data collected through the Social media there are, for example, the likes, the comments, and in general any content and information that you may have published on the pages and / or accounts owned and directly attributable to Rara Res Group.

The data provided will be processed for the purposes referred to in this Policy and will be stored in order to guarantee full respect for privacy.


The processing of the personal data you provide will take place in compliance with current regulations regarding the processing of personal data. Your data will be collected and processed for the following purposes:

- Inclusion in our database: the Personal Data you provide will flow into our database and will be used to perform statistical analyzes, in an aggregate manner, on the composition of the database itself. The provision of data is optional. The legal basis of the treatment is the Consent of the interested party, revocable at any time.

- Registration on the Website: the procedure for registering on our Website, by creating an account or using an existing social network account, is aimed at allowing you to use the Site as a "Registered User" and to access a range of exclusive services offered through it. The provision of data is optional. The legal basis of the treatment is the Consent of the interested party, revocable at any time.

- Purchase of products and services: by using our website you can purchase the products and services both as a registered user (and in this case you will not have to re-enter all your personal data during each purchase) and in quality of Unregistered User (re-entering from time to time all the data necessary to complete the purchase). Both cases will involve the processing of your personal data.

Your Personal Data will be processed in order to manage orders and payments and to fulfill the consequent administrative-accounting obligations as well as to contact you for any communications relating to the purchases themselves (e.g. information on the progress of your orders). The provision of data is optional, but necessary to complete the purchase order. The legal basis for these treatments is the execution of the Contract.

3.1 Additional Purposes:

- Participation in promotional events and initiatives: with your express consent, we may process your Personal Data in order to allow your participation in competitions and prize operations, take advantage of discounts or promotions reserved for Customers, subscribe to our newsletter, receive commercial communications and promotional initiatives. The legal basis of these treatments is the Consent of the interested party, revocable at any time.

- Profiling activities: with your express consent, we will be able to process your personal data for profiling purposes, i.e. to carry out market analysis and data processing for statistical purposes as well as analyzing or predicting your tastes, potential habits and consumption choices in order to be able to offer customized products, services, promotions and commercial communications. The legal basis of this treatment is the Consent of the interested party, revocable at any time.

The profiling activity could also be carried out through the use of proprietary and third-party cookies. We invite you to read our Cookie Policy. This treatment may be carried out on condition that you provide further specific and optional consent.

- Any further purpose in relation to which you have expressly given your consent, which can be revoked at any time.


The provision of your personal data is optional. However, failure to communicate your Personal Data could jeopardize the possibility of using some services (e.g. to place orders and purchases, to participate in competitions and prize operations; to send newsletters, etc.).

The mandatory or optional nature of the conferment will be signaled from time to time by the use of symbols (eg "*") placed alongside the information whose conferment is mandatory to pursue the respective purpose.


Your Personal Data will be processed in accordance with the provisions of the current regulations regarding the processing of Personal Data both with the aid of electronic and automated means and with manual methods. Your data will be processed in a manner that guarantees maximum security and confidentiality and only by educated and authorized persons for their treatment. The Data Controller adopts adequate technical and organizational measures to guarantee an adequate level of security to the risk of the treatments.


Your Personal Data may be made accessible, for the aforementioned purposes, to employees and collaborators of Rara Res Group, in Italy and abroad.

The Personal Data you provide may be communicated to third-party companies that carry out activities in Italy and abroad on behalf of the Data Controller, as Data Processors.

The Data Controller has compiled a list of Data Processors, constantly updated, which he makes available to him by contacting him at the addresses indicated in point 10 of this Policy.

Finally, your data may be transmitted to the judicial authority where necessary and in the cases provided for by law.


The personal data you provide will flow into our database and will be kept for the following periods:

The Personal Data provided by you and acquired by us as a prospect (subject with which there is no relationship relating to the supply of goods or services) will be kept in our database for 24 months and subsequently deleted if no further contact occurs.

Registration on the Website: The Personal Data you provide to register on the Website will be kept for the duration of your registration on the Website. In the event of inactivity for 24 months, your Account will be canceled.

The billing data will be kept for a period of time to guarantee the correct execution of the contract and in any case for a further 10 years for the purpose of fulfilling the related administrative and tax obligations.

The data collected for the management of competitions and prize operations will be kept for the entire period of the duration of the prize operation and for a period of time suitable to guarantee its correct execution. This is without prejudice to the fulfillment of administrative and tax obligations in relation to which the data retention period is that established by law.

The data collected for profiling purposes and for the purpose of sending promotional and advertising material will be kept respectively for a period of time not exceeding 12 and 24 months or for the different period possibly indicated by the supervisory authorities.


Rara Res Group does not normally intend to collect Personal Data from minors or deliberately establish communication with them. For this reason, we invite parents to actively monitor the online activities of children under the age of sixteen.

Nonetheless, in the event that we have to get in touch with a minor, we will take every possible measure to offer parents or operators parental authority the opportunity to give their consent before using the personal data of the minor, except in the case in which whether it is to answer a question from the latter or to resolve a request.


You can at any time exercise the rights provided for in Articles 15 and following of the Regulation, including:

  1. a) the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in an intelligible form;
  2. b) the right to withdraw your consent at any time in relation to the purposes of the processing;
  3. c) the right to obtain access, rectification, cancellation, limitation of the processing and portability of personal data;
  4. d) the right to object to the processing at any time you wish;
  5. e) il diritto di esperire ricorso davanti all’Autorità di controllo competente, qualora ritenga che il trattamento dei Suoi dati sia contrario alla normativa in vigore.


In the event you want to exercise the aforementioned rights, or want to receive further clarifications regarding the processing of your personal data, you can write to the Data Controller at the e-mail address: or at the address of its registered office, located in Viale della Serenissima, 159 - 00177 Rome - Italy.